Shipping policy

At Milaav, we ensure that your orders are delivered in perfect condition and in the quickest time possible. Please review our shipping policy below:

Shipping Process & Timelines

  • Orders are shipped through trusted third-party logistics partners such as Delhivery, DTDC, and other courier services.

  • The usual delivery time is 6-8 days from the date of ordering.

  • Once your order is shipped, you will receive a tracking link to monitor your shipment status.

Shipping Charges

  • Prepaid Orders: Enjoy free shipping on all prepaid orders.

  • Cash on Delivery (COD) Orders: COD charges are applicable and will be displayed at checkout.

Order Tracking

  • You can track your order using the tracking link provided.

Shipping Locations

  • We currently ship across India.

  • If your location is not serviceable by our logistics partners, we will notify you and provide alternative solutions.

Delivery Delays

  • While we aim for timely delivery, delays may occur due to unforeseen circumstances such as weather conditions, logistical issues, or national holidays.

  • If your order is delayed beyond the estimated timeline, please contact our support team for assistance.

Order Cancellation

  • If an order is canceled before dispatch, a full refund will be processed.

  • If an order is undelivered due to an incorrect address or unavailability, the order will be returned to us, and a refund (excluding COD charges, if applicable) will be initiated.

Damaged or Missing Items

  • If you receive a damaged or incorrect product, please contact us within 24 hours of delivery with pictures of the package and product for verification.

  • We will arrange for a replacement or issue a refund after verification.

For any queries related to shipping, feel free to reach out to us via WhatsApp or Email. We appreciate your trust in Milaav and are committed to providing the best shopping experience!